The following conditions apply:

SHIPPING TERMS

Delivery takes place in Germany and abroad (countries and territories mentioned below).

LevlUp Priority Shipping

(including VAT)

For all orders our LevlUp Priority parcel service can be booked optionally.

This means that the order is dispatched with priority over all standard deliveries in our logistics centre. For this service we charge 3,00 € plus the above mentioned shipping costs. (may vary for promotions, final amount in the checkout process)

DELIVERY TERMS

If no other time limit is stated in the respective offer, the delivery of the goods will take place within the above-mentioned delivery time, after conclusion of the contract (in case of agreed advance payment after the date of your receipt of payment). Delivery to other countries may take an additional 2-14 working days after conclusion of the contract and receipt of payment (see table above). If a different delivery time is indicated on a product page, it applies to the product.

Please note that there is no delivery or onward transport on Sundays and public holidays.
If you have ordered articles with different delivery times, we will send the goods in a joint shipment, unless we have made other agreements with you. The delivery time in this case is determined by the article with the longest delivery time you have ordered.

TERMS OF PAYMENT

For deliveries within inland (Germany) you have the following payment options:

  • Payment by bank transfer
  • Payment with PayPal
  • Payment with Amazon Pay
  • Payment by bank transfer SOFORT
  • Payment by EPS bank transfer
  • Payment by credit card (Mastercard, VISA, American Express)
  • Payment by iDEAL
  • Payment by Bancontact
  • Payment by Klarna invoice
  • Payment by Klarna hire purchase

The availability of payment methods may vary depending on the delivery address. A list of available payment methods for your country can be viewed during the checkout process.

Orders by bank transfer are processed by our payment service provider and are only confirmed by us after successful receipt of payment, provided that the desired goods are still available at this time.